Pragiti leverages hybris Commerce Suite to Enable Cycle Gear to Provide an Enhanced and Consistent Customer Experience on the Web
Pragiti, a leading eCommerce solutions and services company, today announced the launch of a newly revamped cyclegear.com, the direct arm of Cycle Gear, the largest and fastest growing retailer of motorcycle parts and apparel in America.
As a leading retailer in the motorcycle industry and with a loyal but demanding customer base, Cycle Gear needed an e-commerce platform capable of handling the company’s growing sales volume and at the same time providing a superior customer experience on the web and in the store.
“Moving to hybris Commerce Suite gives us the ability to grow and scale our business with complete control over brand and merchandising,” said Johnny Lin, Chief Marketing Officer & Senior Vice President of eCommerce at Cycle Gear. “Pragiti brings the right mix of technical expertise, business orientation and a clear vision of Omni-channel retailing to help clients build and grow their online revenues. Working with Pragiti, our revenues are up and we’re now able to deliver a dramatically improved experience to our customers.”
“The changing landscape of retail along with the challenging expectations of customers is forcing retailers to adopt new technology to ensure they can support new business strategies and engage successfully with their customers across channels. With Pragiti’s solutions and services, retailers such as Cycle Gear can respond innovatively to such challenges,” said Praveen Pahwa, Founder & CEO at Pragiti.
About Cycle Gear
With 100+ stores and an eCommerce site at http://www.cyclegear.com, Cycle Gear®, Inc. is the largest and fastest growing retailer of motorcycle parts and apparel in America. Cycle Gear is an employee-owned company. All the team members are motorcycle enthusiasts and are committed to providing excellent customer service with “100% Satisfaction Guarantee,” “7-Day No Hassle Helmet Exchange” and a “30-Day, Best Price Guarantee.” Cycle Gear defines its mission as “Fueling America’s Passion to Ride”.
Pragiti, Inc. (https://www.pragiti.com) is a leading eCommerce solutions and services company focused exclusively on providing Omni-channel solutions based on hybris to its global clients. As a hybris Gold partner, hybris Market Extend partner and a hybris product development partner, Pragiti is the eCommerce partner for a number of well-known brands across multiple industries including auto, cosmetics, eye care, home improvement, specialty apparel, etc.