In an omnichannel world, customers tend to blaze their own trails. They cross channels, expect consistency, and demand a personalized experience. There’s no better solution than SAP Customer Experience (SAP CX) to help you engage this new breed of customer more effectively.

referecable

100% REFERENCEABLE

Which Pragiti clients can give you the best answers about our approach? Ask any of them. We’re 100% Referenceable. Every client is a reference.

zero-risk

ZERO RISK

There’s a right time for risk — but your SAP CX project isn’t one of them. We offer our clients a ZERO risk solution.

methodology

METHODOLOGY
MATTERS

Our approach is collaborative, agile, and iterative. The end result: involved, informed and happy clients.

OUR FOCUS

We’re SAP CX experts with a clear mission: Do what we do best. No distractions. No scope creep. Just deliver what we promise.
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01

OUR APPROACH

Listen. Build. Test. Approve. Repeat. It’s a tried-and-true methodology we’ve perfected for the demands of 21st century commerce.
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02

OUR CLIENTS

Our clients are more than solid references — they’re our co-authors in some of the industry’s most compelling omnichannel success stories.
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03

The Four Cs

Delivering on your customers’ expectations for a consistent and compelling buying experience starts with asking the right questions in the following four areas:

CUSTOMER

Who are my customers, what have they bought in the past, what will they buy in the future?

1

CONTENT

What offers and product content can I present to customers to move them along the path to purchase?

2

CHANNEL

How can we deliver a consistent and compelling experience, regardless of the mix of channels a customer uses in the buying process?

3

COMMERCE

How can we increase the likelihood that each engagement with a customer ends in a smooth and secure transaction?

4

With SAP CX, we can help you answer these questions in a way that can make you the provider of choice in your market.

30

BRANDS

200

CONSULTANTS

500

YEARS COMBINED
SAP CX EXPERIENCE

ABOUT

Pragiti

In an omnichannel world, customers tend to blaze their own trails. They cross channels, expect consistency, and demand a personalized experience. There’s no better solution than SAP CX to help you engage this new breed of customer more effectively. And there’s no better partner than Pragiti to help get the most from your SAP CX investment — starting with getting you up and running on time and on budget.

Founder Praveen Pahwa launched Pragiti in 2011 with a simple mission: help companies capitalize on the value of SAP CX (formerly Hybris). That means we don’t try to be all things to all people, but we do strive to be the best at what we do. Technology has evolved, client needs have changed, and we’ve changed with them – but we’ve managed to stay true to our unwavering focus on helping clients achieve ecommerce success with SAP CX.
Pragiti, Inc
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CUSTOMER TESTIMONIALS

Feedback from
Our Clients

“Pragiti brings the right mix of technical expertise, business orientation and a clear vision of Omni-channel retailing to help clients build and grow their online revenues.”

“Pragiti leveraged its technical expertise to enable the seamless transition from our old eCommerce platform to our new hybris platform.”

“Pragiti brought our B2C and B2B hybris solutions online in record time,
allowing us to monetize above our expectations.”

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A client of ours required an integration with a 3rd party logistic service to fulfil LTL & FTL shipments. Background: While we customized the logic to automatically determine LTL or FTL needs for an order, little did we realize that the 3rd party logistics service that the client choose to integrate did not support providing […]

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In one of our recent implementations that required us to integrate a marketplace platform with commerce platform, we faced an interesting operational problem that is often overlooked during design. The PDF problem. Background: This was a new marketplace for overstock items that aimed at attracting sellers that wanted to liquidate their old stocks. While sellers […]

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Ready to Explore SAP CX?

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