In an omnichannel world, customers tend to blaze their own trails. They cross channels, expect consistency, and demand a personalized experience. There’s no better solution than SAP Customer Experience (SAP CX) to help you engage this new breed of customer more effectively.
Which Pragiti clients can give you the best answers about our approach? Ask any of them. We’re 100% Referenceable. Every client is a reference.
There’s a right time for risk — but your SAP CX project isn’t one of them. We offer our clients a ZERO risk solution.
Our approach is collaborative, agile, and iterative. The end result: involved, informed and happy clients.
The Four Cs
Who are my customers, what have they bought in the past, what will they buy in the future?
What offers and product content can I present to customers to move them along the path to purchase?
How can we deliver a consistent and compelling experience, regardless of the mix of channels a customer uses in the buying process?
How can we increase the likelihood that each engagement with a customer ends in a smooth and secure transaction?
SAP CX EXPERIENCE
a user-centered design company.
A client of ours required an integration with a 3rd party logistic service to fulfil LTL & FTL shipments. Background: While we customized the logic to automatically determine LTL or FTL needs for an order, little did we realize that the 3rd party logistics service that the client choose to integrate did not support providing […]
In one of our recent implementations that required us to integrate a marketplace platform with commerce platform, we faced an interesting operational problem that is often overlooked during design. The PDF problem. Background: This was a new marketplace for overstock items that aimed at attracting sellers that wanted to liquidate their old stocks. While sellers […]
Ready to Explore SAP CX?
CONTACT US NOW
3312 Woodward Avenue,
Santa Clara, CA, 95054
PHONE: 408 689 7214