In an omnichannel world, customers tend to blaze their own trails. They cross channels, expect consistency, and demand a personalized experience. There’s no better solution than SAP Customer Experience (SAP CX) to help you engage this new breed of customer more effectively.
Which Pragiti clients can give you the best answers about our approach? Ask any of them. We’re 100% Referenceable. Every client is a reference.
There’s a right time for risk — but your SAP CX project isn’t one of them. We offer our clients a ZERO risk solution.
Our approach is collaborative, agile, and iterative. The end result: involved, informed and happy clients.
The Four Cs
Who are my customers, what have they bought in the past, what will they buy in the future?
What offers and product content can I present to customers to move them along the path to purchase?
How can we deliver a consistent and compelling experience, regardless of the mix of channels a customer uses in the buying process?
How can we increase the likelihood that each engagement with a customer ends in a smooth and secure transaction?
SAP CX EXPERIENCE
a user-centered design company.
Fashion, Apparel and Footwear Industries in the United States are scaling steadily from 323 billion USD in 2013 to an anticipated 353 billion USD in 2018 (source: Statista). Interestingly, the US market witnessed a 13% increase in the number of stores closed in the year 2017, as compared to the previous recession back in 2008, […]
To frame it as a battle between brick-and-mortar and eCommerce is to miss the point. Rise of online shopping, tech experiments and financial struggles are the dominant narrative elements of today’s retail industry. Just because people are less likely to walk through the doors of certain stores nowadays does not mean they’re not interested in […]
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